FAQ
Tutorial videos and common questionsHow to videos
How to make a bet?
To make a bet, you should press the button with the odds under the team of your choice, then select the amount you would like to bet under the Stake in the Bet Slip and press the “Place bet” button. The bet will then appear in the My Bets section.
How to add funds?
In order to top up your balance, simply press the “Balance” button in the top right section of the screen or the “Deposit” button in the “My bets” section of your account. Currently you can add funds commission-free via NANO.
How to change the rate of the bet?
After you add your bet to Bet Slip, you can choose to change it from the default value.Important: the larger the difference between your rate and the default rate, the lesser the chance for your bet is matched - so refrain from choosing unrealistic rates.
How to bet on in-game markets?
In-game markets are available from the match page. To get there, simply click on the match card of your choice. You will find the markets at the bottom part of the screen.
How to cancel a bet?
After you placed a bet, the system will start looking to match your bet with others. While the bet is unmatched, you can cancel it in the My Bets section. After the bet is matched, it cannot be cancelled.
Asked Questions
What is PVP.ME?
PVP.ME is a betting exchange website where users place bets against other users. We provide a platform for person-to-person betting, our odds are decided by users, not by the bookmaker. We offer markets in all major events with better odds than you’ll find with online bookmakers.
Why does PVP.ME offer the best value?
A bookmaking company offers odds with poor value in order to make money. The odds are final and cannot be changed, and the bookmaker’s commission is hidden within these odds. At PVP.ME things work differently. We are an exchange, and we let you be the bookmaker. The odds are influenced by YOU and reflect the market, not by the bookmaking company aiming for higher profits. Moreover, we don’t shut down or limit winning accounts, because your winnings allow us to earn ourselves. This makes PVP.ME the perfect place for betting if you are knowledgeable.
I won less than was stated in Bet Slip
PVP.ME charges a 2% flat commission on all winnings. For example, you placed a bet with 40 NANO stake and 2.0 odds and won. You will get your stake of 40 NANO back and your winnings of 40 NANO will be subject to a 2% commission. So in total you will receive 40 NANO + 40*(1-0.02) = 79.2 NANO
How can I withdraw NANO?
You can withdraw NANO from the shop. Please note that you may need to provide your ID before you can withdraw depending on the amount.
Why are my bets not matching?
Our system matches you with bets from other players - this takes some time, depending on the amount of users willing to bet on the match. Please note that if you choose a non-default rate, chances of the bet getting matched may be reduced significantly.
I cannot add funds to my wallet
The ability to add funds varies from country to country. Depending on your location, our partners may limit the ability to add funds. If you have trouble with adding funds via our payment methods, please contact our support at support@pvp.me and we will find the best possible solution for you.